mcalester | Credit and Collections Analyst - Verizon in Stillwater, OK

Credit and Collections Analyst - Verizon

  • Verizon Wireless
  • 1021 W 32nd Ave
  • Stillwater, OK 74074
  • Full-Time
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What youll be doing...

Continuous improvement is what we are all about and you will play a significant role in developing strategies that will make us better. For us to succeed in our highly competitive industry, its important that we turn our bills into revenue.

This position involves customer facing collections activities. Also provides billing dispute interpretation and negotiation with customers. Responsible for collections, account aging reduction and tracking customer balances for a set customer base of large wholesale customers with millions of dollars in annual sales revenue.

Responsibilities include but may not be limited to:

  • Ensure collections strategies for wholesale revenue are handled effectively and within contractual terms.
  • Supporting project initiatives and recommending process enhancements and efficiencies.
  • Working with other Verizon internal organizations such as Sales, Tax, Contracts and Legal for customer issues.
  • Providing excellent customer service to wholesales customers.
  • Interpreting and communicating wholesale billing claims resolutions to the customers.
  • What were looking for...

    You are a well-organized, detail oriented person who enjoys managing work efficiently to meet tight deadlines in a fast-paced environment. Youll have strong analytical and problem solving skills, but youll also have a customer service orientation and be a great communicator who can interact well with a diverse range of people.

    Youll need to have:

  • Bachelors degree or one or more years of work experience.
  • Experience in Microsoft Excel, Word, and Outlook.
  • Willingness to travel upto approximately 25% of the time.
  • Even better if you have:

  • Bachelors/ Master'sdegree in Accounting, Finance, Business, Economics or related discipline.
  • Experience working in a collection support call center.
  • Experience in Creating complex queries and reporting tools.
  • Experience working with financial, accounting and collection support systems.
  • Experience of electronic customer self-serve support applications.
  • Working knowledge of Microsoft Office Products & Google Products
  • Negotiation skills.
  • When you join Verizon...

    Youll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering Americas fastest and most reliable network, were leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but were about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

    Equal Employment Opportunity

    We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.


    Associated topics: accounts receivable, audit, backoffice, billing, chief financial officer, expense, financial analyst, financial planning, financial services, senior financial


    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.