Under general direction and with a high level of autonomy, uses extensive knowledge and skills obtained through education and experience to manage and oversee the Compliance program for the operations functions of Raymond James Financial, including the brokerage operations of Raymond James and Associates, Inc. Manages associates to optimize development and skills necessary to support business partners. Makes strategic decisions with respect to the Operations Compliance Department, including staffing needs and organizational structure. Directs all aspects of the Operations Compliance Program, including testing, monitoring, annual Compliance Risk Assessment, and the management of compliance risk-related issues. Builds strong partnerships with all three lines of defense to ensure a strong and effective risk management program across the organization. Works closely with members of the Compliance, Legal and business leadership teams to develop tactical plans for compliance initiatives with cross-functional impacts. Evaluates operational compliance risk across RJF affiliates to ensure all operational processes conform to relevant law and regulation. Completes complex assignments with substantial latitude for autonomous actions or decisions. Uses expertise to influence business-related decisions with respect to compliance risk management. Provides input and guidance to Compliance partners to drive ongoing improvement in the design and operating effectiveness of the RJF Compliance Program. Maintains extensive contact with various business units and departments of Raymond James Financial and its subsidiaries to perform the functions of this job. Essential Duties and Responsibilities: Matures and sustains a compliance framework for Operations Compliance to support Enterprise Compliance Functions and obligations as outlined by the Federal Reserve. Identifies key regulatory risks associated with covered businesses and perform regular monitoring and reporting on the effective management of those risks. Executes the annual Compliance Risk Assessment for areas of responsibility, partner with Global Functions Compliance leaders to ensure consistency in execution, and communicate results of Risk Assessment to business partners. Monitors regulatory changes impacting covered areas and supports analysis and implementation with business partners. Through testing and monitoring of business activities, identifies risks that may be mitigated through new or enhanced first line controls and second line oversight. Communicates with senior leaders within business on the status of compliance risks and initiatives and ensures effective partnership and communication. Provides advice and counsel to the operational areas across the Firm with respect to compliance risk, issues and business initiatives. Works closely with Operational Risk Management and Legal to ensure significant issues across the risk spectrum are identified and escalated appropriately. Leads and/or manage all aspects of large, complex projects through their entire project lifecycle. Serves as a member of the Global Functions Compliance leadership team in developing short and long term goals and initiatives to achieve strategic vision for the Global Functions Compliance department. Represents Operations Compliance on major firm level projects and/or initiatives. Manages department, associates, budget, reporting structure, and division of responsibilities within Operations Compliance department. Performs human resource management activities, including identifying performance problems and approving recommendations for remedial action; evaluating performance; and interviewing and selecting staff. Plans, assigns, monitors, reviews, evaluates and leads the work of associates on the Operations Compliance team. Coaches and mentors associates, identifie training needs and recommend appropriate development programs. Develop systems and procedures to minimize the Firms risk exposure while balancing business concerns. Provides advice and counsel to business partners in relation to compliance exams of the firm as well as responses provided to regulators. Qualifications Knowledge, Skills, and Abilities: Knowledge of: Brokerage Operations processes and functions, including middle and back office. Laws and regulations governing financial services firms, notably with respect to brokerage operations. Concepts and expectations of prudential regulators. Diverse businesses associated with a global, diversified Financial Holding Company. Bank and Trust Operations processes and functions preferred, but not required. Compliance Risk Management concepts, including Compliance Risk Assessment. General risk management concepts. Skill in: Developing and executing strategic and tactical plans related to internal and business-related initiatives. Decision-making, considering risks, resources and impacts to business and clients. Written and verbal communications skills sufficient to professionally address a wide and varied audience both internally and externally. Prioritizing multiple, complex work efforts to maximize compliance risk mitigation. Developing and mentoring high performing teams. Operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, spreadsheets, and databases. Ability to: Explain complex regulatory and compliance risks and issues to stakeholders. Reinforce with associates a culture of continued development and self-improvement, and partner actively in development of associates. Manage all levels of associates to ensure effective and efficient operation of the Operations Compliance Department. Partner with other senior leaders to support regular evaluation and maturation of the Global Functions Compliance Program. Plan, assign, monitor, review, evaluate and lead the work of others. Work under pressure on multiple tasks concurrently, manage those delegated; and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities. Partner with other functional areas to accomplish objectives. Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels to accomplish objectives. Work independently as well as collaboratively within a team environment. Educational/Previous Experience Requirements: Bachelors Degree (B.A./B.S.) in a related discipline required with a Masters degree preferred. Minimum of twelve (12) years of Compliance, Legal, Banking and/or regulatory experience in the financial services industry. Minimum ten (10) years management experience within the financial services industry. ~or~ An equivalent combination of education, experience and/or training as approved by Human Resources. Licenses/Certifications: Appropriate series license(s) for assigned functional area preferred or the ability to obtain within an established timeframe. Additional licenses/certifications demonstrating the candidates knowledge/expertise in industry regulation and concepts preferred. Raymond James & Associates, Inc., member New York Stock Exchange / SIPC, and Raymond James Financial Services, Inc., member FINRA / SIPC, are subsidiaries of Raymond James Financial, Inc. Raymond James is a registered trademark of Raymond James Financial, Inc.
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